Published January 2026
Most approval delays are not caused by slow reviewers. They happen because submissions land in the wrong queue and sit until someone forwards them manually.
Pick the single question that determines ownership: department, dollar amount, or region. Route on that field first before adding complex branches.
Every route needs a backup owner when the primary reviewer is out of office. FormTack lets you set escalation timers so nothing stalls over a holiday weekend.
Total completion time hides which step is slow. Track median hours per queue to know where automation will pay off.
Talk to us if you want help mapping your first routing diagram.